Privacy Policy for rogersaillant.com
1. Introduction
rogersaillant.com (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website, communicate with us, or engage with our services. We adhere to the highest standards of data protection and privacy, and we process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through rogersaillant.com and any related services or communication. For purposes of the GDPR and other data protection laws, the data controller responsible for your information is rogersaillant.com. You can reach our data protection team at [email protected].
3. Categories of Data We Process
We may collect, use, store, and transfer various categories of personal data:
a. Usage Data
Includes details about your interactions with rogersaillant.com such as IP address, browser type and version, time zone setting, geographic location, pages visited, and clickstream data.
b. Account Data
Includes identifiers such as your full name, billing and shipping address, email address, and telephone number when you create or manage an account with us.
c. Profile Data
Includes any preferences, interests, service and product selections, and behavioral interactions on our site.
d. Communication Data
Includes records of correspondence you initiate with us, including support requests and messages submitted through our contact forms.
e. Technical Data
Includes information about the devices you use to access our services, such as internet service provider, device type, operating system, browser plug-ins, and configuration data.
f. Transaction Data
Includes details of products or services purchased through rogersaillant.com, payment history, shipping tracking, and billing details. We do not store full credit card information—this is handled securely by our payment processors.
g. Preference Data
Includes choices and consents related to marketing, communications, and interest-based advertising preferences.
4. Legal Bases for Processing
We rely on the following lawful bases under GDPR and relevant privacy provisions under CCPA:
– Consent: Where you have unequivocally given permission (e.g., subscribing to our newsletter or accepting cookies).
– Contract: When processing is necessary for the performance of a contract with you (e.g., fulfilling orders).
– Legal Obligation: To comply with legal obligations incumbent upon us.
– Legitimate Interests: For operational and business improvements, IT security, fraud prevention, and direct marketing (only where your interests and rights do not override ours).
5. Your Rights
Under GDPR (and similar rights under CCPA for California residents), you have the following rights regarding your personal data:
– Right of Access: You may request access to your personal information and obtain a copy.
– Right of Rectification: You may correct or update data we hold about you.
– Right to Erasure (“Right to be Forgotten”): You may request that we delete your personal data, subject to certain limitations.
– Right to Restrict Processing: You may ask us to suspend the processing of your data.
– Right to Portability: You can request transfer of your personal data to another entity.
– Right to Object: You can object to data processing based on legitimate interests or profiling.
– Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
Requests may be submitted to [email protected], and we will respond promptly and in accordance with applicable legal timeframes.
6. Security Measures
We employ robust technical and organizational safeguards to maintain the security of your data. Measures include:
– Encryption of personal data during transmission and storage.
– Regular penetration testing and vulnerability assessments.
– Restricted access to personal data on a need-to-know basis.
– Routine security training for staff and administrators.
– Secure backups and disaster recovery protocols.
Despite our efforts, no system can guarantee absolute security. We nevertheless strive for exemplary data stewardship.
7. International Data Transfers
Your data may be transferred and processed outside the jurisdiction in which it was collected, including outside the European Economic Area (EEA) or the United States. Where such transfers occur, we use one or more of the following mechanisms:
– Standard Contractual Clauses approved by the European Commission.
– Appropriate data adequacy decisions for the recipient country.
– Binding corporate rules or equivalent safeguards.
8. Data Retention
We will retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, regulatory, or contractual obligations.
– Account Data: Retained as long as your account remains active and up to 7 years thereafter for auditing.
– Transaction Data: Kept for 7 years in compliance with financial and tax obligations.
– Communication and Support Data: Stored for 3 years from your last contact.
– Marketing Preference Records: Maintained until you withdraw consent.
– Usage and Technical Data: Retained for analytics and security for up to 24 months.
9. Cookie Policy
rogersaillant.com uses cookies and similar tracking technologies:
– Essential Cookies: Required for core functionalities, including secure login and navigation.
– Functional Cookies: Enhance user experience, such as remembering preferences or custom settings.
– Performance and Analytics Cookies: Help us understand user interactions and site performance.
– Marketing Cookies: Track user activity across platforms to deliver relevant advertisements.
Your cookie preferences can be manipulated via your browser or our cookie banner upon accessing the site.
10. Cookie Management and Compliance
We offer full cookie preference management in accordance with GDPR and CCPA frameworks. Upon your first visit, non-essential cookies will not be set unless you opt in. You can at any time withdraw cookie consent or adjust settings through your browser or cookie management panel available at rogersaillant.com.
For California residents, we honor “Do Not Sell or Share My Personal Information” signals and allow you to opt out of third-party data sharing.
11. Children’s Privacy
rogersaillant.com does not knowingly collect or process data from children under the age of 13. If we become aware that such data has been provided, we will promptly delete it. Parents or guardians who believe personal data of a child has been collected may contact us at [email protected] to request removal.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. Any substantive updates will be communicated via our website. We encourage users to periodically review this page to remain informed about how we protect your data.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: [email protected]
Website: https://rogersaillant.com
We are committed to maintaining full compliance with all applicable privacy laws and regulations. Your privacy is important to us, and we invite you to reach out with any concerns or questions about our privacy practices.